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Information A Guide to Bug Reports & Support Requests
Posted by: MSC - 06-26-2017, 01:34 PM - Forum: Support & Bug Reports - No Replies

Before Posting

- Gather any information you can about the problem like when it appeared and what you were doing before that.
- If possible, take screenshots of the problem and any related messages.
- Restart the App and check if the Problem ist still there.
- Use the search function to see if your problem has already been discussed.


When creating a new thread

- Please use [support] or [bug] in the Thread title followed by a short description of your problem.
- Follow the template found in the second part of this post. The information requested there will help us identify and solve your problem quickly, even if it may seem unrelated to your problem.
- Describe your problem as detailed as possible, including the steps that lead to the problem.
- Attach any screenshots you took.
- Give any additional information that you think could be relevant.


Closed? / Archived?

Bugs and Support Requests will be closed after all relevant information has been aquired and the problem has been transfered to our internal task tracker. If possible we will inform you after the problem has been solved.

From time to time we will archive closed reports. These will be moved to a different section of the forum, so they can still be found with the search function.




Template


Detailed problem description: *Break down what the problem is, when it happened and what would be the expected behavior. If possible describe what you were doing before the problem occurred.*
Steps to reproduce: *If you can reproduce the problem, please add a description how. This helps us find the problem faster.*

Device: *What device did you use when the error occurred? Be as precise as possible. Example: "htc one m9"*
Operating system: *Which OS Version does your device use? Example: "Android 6.0"*
Game Language: *In which language are you playing the game?*

Additional information: *Anything else you think might help us resolve the issue*

[Attachments: *Screenshots or any other related files*]

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Information A Guide to Bug Reports & Support Requests
Posted by: MSC - 06-26-2017, 01:34 PM - Forum: Support & Bug Reports - Replies (3)

Before Posting

- Gather any information you can about the problem like when it appeared and what you were doing before that.
- If possible, take screenshots of the problem and any related messages.
- Restart the App and check if the Problem ist still there.
- Use the search function to see if your problem has already been discussed.


When creating a new thread

- Please use [support] or [bug] in the Thread title followed by a short description of your problem.
- Follow the template found in the second part of this post. The information requested there will help us identify and solve your problem quickly, even if it may seem unrelated to your problem.
- Describe your problem as detailed as possible, including the steps that lead to the problem.
- Attach any screenshots you took.
- Give any additional information that you think could be relevant.


Closed? / Archived?

Bugs and Support Requests will be closed after all relevant information has been aquired and the problem has been transfered to our internal task tracker. If possible we will inform you after the problem has been solved.

From time to time we will archive closed reports. These will be moved to a different section of the forum, so they can still be found with the search function.




Template


Detailed problem description: *Break down what the problem is, when it happened and what would be the expected behavior. If possible describe what you were doing before the problem occurred.*
Steps to reproduce: *If you can reproduce the problem, please add a description how. This helps us find the problem faster.*

Device: *What device did you use when the error occurred? Be as precise as possible. Example: "htc one m9"*
Operating system: *Which OS Version does your device use? Example: "Android 6.0"*
Game Language: *In which language are you playing the game?*

Additional information: *Anything else you think might help us resolve the issue*

[Attachments: *Screenshots or any other related files*]

Print this item

  Welcome to the World Peace General 2017
Posted by: Santorayo - 06-16-2017, 08:27 AM - Forum: Community - Replies (2)

Welcome Generals!

Use this board to discuss the World Peace General in general.  Big Grin 

If you have technical problems or other support questions please use the Support Forum.
If you have questions about the games or you want to post guides for new players take a look at the Q&A Subforum.

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  World Peace General 2017 - Released July 3rd, 2017
Posted by: Santorayo - 06-16-2017, 08:20 AM - Forum: Announcements - No Replies

Your secret plan to take over the world from within the shadows has been foiled. No more time for hiding: get those troops marching.


The time to conquer the world has come!


Chose your Country, Build your Empire, Design your Deck and Defeat your Enemies!
The new mobile global-strategy game World Peace General 2017. Available on the 3rd of July on Android and later on iOS.

                   


World Peace General on Facebook: https://www.facebook.com/WPG2017/

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