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  War Game Downtime and Recovery (Rollback)
Posted by: DevLaTron - 09-03-2018, 11:54 PM - Forum: Community - Replies (2)

Hello everyone,

EDIT 11:20:
- The server has stabilized as planned.
- All missing payments have been processed.
- We have added 20 premium to all accounts that were logged in in the last 4 days.
- We will be closely monitoring the situation.
- We understand that some players may be emotional about the situation, but this does not warrant insulting behavior. Please stay constructive.

EDIT 03:00: 

- War Game is back online!
- Missing payments will be processed during today, approximately 12:00 CEST.
- There will still be some performance issues until the system settles back to normal operation.
- We are sorry for the inconvenience.

More Information:

In short, the reason for this was a large scale database corruption, which required us to reinstall a backup, dating back around 08:30 CEST. (A couple of hours).

A long description of what happened (for technical people) will be added below.

In layman terms, what happened is this: The War Game Database containing all information of the game started acting up over the weekend, but was not in a bad state. Early this morning we started with some optimizations to restore the database to full performance. While this went well over the course of the day, we didn't know of an underlying problem that went unnoticed. This problem caused a breakdown of the game, forcing us to recover. This recovery failed and we needed to roll back to the last un-corrupted backup, and then re- apply the changes we made to fix the issue we fixed over the course of the day.

We are sorry for any inconvenience this may have caused and will try our best to build additional protection against such cases.

Missing payments will be fixed over the course of Tuesday. If you have any other issue, please contact support@evilgrog.com.

Your Evil Grog Team

A more technical explanation:

The War Game database is secured via replication into "replication logs". These logs, together with periodical "full backups" allow a so- called "point in time" recovery. We make such a full backup every 4 hours, and then store the replication logs along with it. Theoretically, this allows us to apply a backup from any 4 hour checkpoint, and then re- apply the replication log forward until any point we desire. In the past this has worked flawlessly on a couple of occasions, usually with a "rollback" of less than a second.

In this special case, these replication logs and the last full backups have become slowly corrupted to a point that we were able to restore the database, but the information within in was logically not sound anymore. This was caused because we store a lot of information in our database, multiple tens of millions of fights are stored in this database, and a couple of processes that usually run far apart from each other started interacting in unexpected ways.

The initial cause for the corruption was a problem called a "race condition". Two processes on the server, that usually run well apart from another, suddenly competed for file resources on the system drive, and one process practically "stole" the resources of the other while he was trying to process it, causing the problem.

Once the problem had occurred, the system War Game is running on began behaving strangely, but not critically and went unnoticed until the database finally crashed later in the day because the corruption hit a vital spot in the database. This is where we started to recover the server, and you may have notices small downtimes during this period. We tried to fix the issue until about 23:00 CEST, when we made the call to stop and recover from a backup and re- apply the changes we had made during the day.

This backup restore is currently running, and once we have made final checks we will reactivate the server.

We decided to roll back to a full backup to keep the risk of inconsistencies to a minimum, as we're unsure if the replication logs had been affected between the full backups we made and identified as corrupt.

We believe that this was the best call to make, opting for a faster restore and getting the game back up vs. a potential risk of even longer downtimes and inconsistencies that may affect some players.

We also hope that this post serves as a transparent explanation of what has happened and why it happened.

Your Evil Grog Team

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  App Performance, Game sehr langsam
Posted by: Alex - 09-02-2018, 11:34 AM - Forum: Support & Bug Reports - Replies (1)

Hallo

Habe seit Tagen das Problem, dass das Game extrem langsam ist. Codes eingeben unter rekrutieren dauert ca 2 min, schlachten dauern pro schuss ca 5 Sek.

Habe schon eine Bereinigung des Telefons durchgeführt , Neustart, nichts ändert sich. 

Internetverbindung 30 Mbit/s
Samsung galaxy s5 mini
Android 6.0.1

Danke für eure Hilfe 

PS: hab von iphone Nutzern auch schon gehört das sie das selbe Problem haben

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  FARMING top League
Posted by: Il punitore - 08-30-2018, 07:13 AM - Forum: Support & Bug Reports - Replies (5)

                    ciao, sono settimane che questo giocatore viene segnalato. ottieni miliardi con 1 attacco. non usa uranio e questo è un danno anche per te. sicuramente sicuramente i soldi da altri account. comportarsi urgentemente grazie




 Grado 244 · Dimensione dell 'alleanza 1371

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  Changelog
Posted by: DevLaTron - 08-29-2018, 11:15 AM - Forum: Community - Replies (2)


2.2.0


We have updated Steampunk Game to version 2.2.0. We have made quite a set of changes in the hopes to improve the game further, including:

- Added a bad word filter when posting messages of any kind.
- Added the possibility to ignore players by putting them on (and removing them from) an ignore list.
- Full UTF8 Emoji support to make your messages look even fancier. (We like ASCII- Art, though!)
- Changed Global Flag to look a bit nicer.
- Added Scottish flag.
- Small Bugfixes and stability improvements.
- Multiple behind the scenes changes preparing for future updates.

Enjoy!

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  Changelog
Posted by: DevLaTron - 08-29-2018, 09:53 AM - Forum: Community - Replies (2)

2.2.0

We have updated Prehistoric Game to version 2.2.0. We have made quite a set of changes in the hopes to improve the game further, including:

- Added a bad word filter when posting messages of any kind.
- Added the possibility to ignore players by putting them on (and removing them from) an ignore list.
- Full UTF8 Emoji support to make your messages look even fancier. (We like ASCII- Art, though!)
- Changed Global Flag to look a bit nicer.
- Added Scottish flag.
- Small Bugfixes and stability improvements.
- Multiple behind the scenes changes preparing for future updates.

Enjoy!

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  Bug - Chance game
Posted by: Khaki - 08-28-2018, 12:43 PM - Forum: Support & Bug Reports - Replies (1)

Appearance of blank prize as a result of 1-rubie change of prizes pattern - there's a square for it, there's a 3-crown value but no item. Taping on it didn't call out prize' description as it must be. See attached - files name has date and time signature, Aug 26th, 2018 at 3:26:16PM. Few seconds later I tried once more and get another pattern with a same problem. Didn't try more as I'm not paid in rubies for experiments Smile


Samsung Galaxy Note GT-N8020, Android 4.1.2, Russian language (as you can see)



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  Batallas
Posted by: Arde - 08-23-2018, 10:19 AM - Forum: Community - Replies (2)

Buenos días. En primer lugar quiero felicitar a los desarrolladores del juego. dicho esto pasó a exponerse lo que yo considero que no es lógico ... o si los es no lo entiendo.
¿Que criterios se utilizan para las batallas entre jugadores en war game?. Ejemplo ....si sumo los puntos defensivos de mi ejercito y las defensas que utilizo le sacó más de 400.000 puntos a otro jugador que me ataca (calculando los puntos de ataque de este jugador)...como puede ser que me gane?..esta haciendo trampas?

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  Błędy gry
Posted by: SamsonMiodek - 08-22-2018, 07:50 AM - Forum: Support & Bug Reports - Replies (1)

Kiedy walka z botami systemowymi zostanie zaktualizowana?  Na levelu 150+ boty płacące 20 000 to lekka przesada. Drugie pytanie ❔. Kiedy zaktualizujecie parametry broni, dodacie nową i dołozycie misje?

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  Anticipation in assignments ( quests, missions)
Posted by: GrogObserver - 08-21-2018, 11:29 AM - Forum: Community - No Replies

Good afternoon Evil Grog  Smile

    First of all thanks for the new updates in WG, ( to copy and paste all of the smileys, that's great !!!)

I would like to submit one idea  to the  "developers crew" , it concerns the possiblity to anticipate the next assignments ( quests) i mean to get the informations about the required weapons and members for one assignement .

You're conscious  that assignement is a big part of the game, and discovering a new assignment without being prepared, that's a weak point for players!!!

Will it be possible to improve it ?and  to observe the whole parts of the assignments there in a file or inside of the games of Evil Grog ?

THANKS FOR YOUR HELP.

PS: i found this web link for helping : http://ritterspiel.blogspot.com/p/blog-page.html

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  update suggestions duels list + health reloading
Posted by: GrogObserver - 08-19-2018, 12:08 PM - Forum: Community - Replies (1)

Good afternoon Evil Grog and thanks for having a chat there.

First of all I observed the duels list and 2 important points are to be showed: 

- the difference of level could be up to 21 levels ( in old Game Forge in other games it was 5 levels 

- Visibility in duels list: finding (To attack and counterattack) , avoiding ( to retreat )someone in the duels list , players have only 2   choices, Alliance limited  and inferior at 1000 members and Superior at 1000

Questions: 1. Is it possible to limite the duels list at a difference of level of 10 for instance? 

                  2. with about more 7000 players in WG, is it possible to modify the duels list with  a difference between 200-500 members in order ? ( if you meet the same player in duels list daily and attacking for Nothing, it's considered as a harassment  and could lead to the exit of a player, cause it's getting personal and not a fact of game, finding dollars.

                  3. Is it possible to reload directly the health instead of going all the time to the depot? ( IN knight game, Vampires and Mafia, reloading health is directly)
                  
thanks for your help

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