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  Cain Figurine Bug
Posted by: Aviendha - 03-05-2019, 08:42 PM - Forum: Support & Bug Reports - Replies (2)

I just wanted to see if anyone could confirm if this artefact is actually working properly as I have yet to ever receive a double blood gain from mission.  (And I've done quite a few missions since receiving the item).

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Rainbow [PvP] Seasons are coming!
Posted by: Santorayo - 03-04-2019, 11:58 AM - Forum: Community - Replies (4)

Greetings fellow Elemancers!

We have some great news to share with you. Maybe you have already noticed the Arena Book that came with the new update. Finally you can actually see what rewards you will get prior to playing a PvP match.  Big Grin

[Image: attachment.php?aid=136]

But that's not at all... maybe you have wondered what the green and red arrows at the end of a PvP match mean. They represent the rating you have earned or lost towards the current season. A season lasts exactly one month and will reward you with additional gold and Prismite at the end corresponding to your Rank. (Don't worry: once you have earned a Rank you cannot drop below it again.) When a new season begins, the rating you will start from, depends on how much rating you had in the last season.
And the best thing: the first season has already started at the first of this month!  Cool 


With the next update (coming soon) we will add the Season Book as a secondary tab to the new Arena Book. There you can find not only your current rating but also what rewards you will get at the end of the season and on which rank you currently are.
[Image: attachment.php?aid=135]

When you tap on your current Rank you will see the rewards you will earn at the end of the season. When you tap on the next reward you'll see the rewards if you reach that Rank within the season.

We hope to see you soon in the Arena. Keep an eye out for the Arena Times where you get an additional 50% rewards!



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  Muro de dragon
Posted by: Gabinaca - 03-01-2019, 09:57 AM - Forum: Support & Bug Reports - Replies (2)

Como se puede conseguir el Muro de Dragón y el Aullido de Orsos? Tengo todos los mapas completados y no me sale nada cuando veo jugadores que ya disponen de hasta 30 muros

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  Fallo de conexión
Posted by: Diana - 02-24-2019, 01:36 PM - Forum: Support & Bug Reports - Replies (5)

Buenas tardes, ¿Cuáles serían los datos que sucedió con el juego de caballeros? Ya que como una hora no deja entrar.

Gracias por su atención

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  [Star Games] New special servers
Posted by: Santorayo - 02-20-2019, 12:44 PM - Forum: Discussion - No Replies

Hello everyone,

we've tested the new server architecture already with Prehistoric and Mafia Game and started rolling out the lobby feature to all other Star Games as well.

We wanted to share our plan with the new servers in the other games and give you some details on what to expect there:

Steampunk Game (26. 2.)
The second Steampunk Game server will launch next Tuesday. We'll reduce the price for collective members from 20 to 10 to make progression a little easier. Additionally we'll increase the daily login rewards by 50%.

Vampires Game (28. 2.)
The new server for Vampires Game will see a rebalancing of the attribute points for attack and defense. These had very little effect so far and we will increase their impact on the actual combat result significantly, so they are more on par with the other attributes.

Knight Game (6.3.)
The new Knight Game server is more PvE and singleplayer focused. We'll reduce the cooldown for fortitude regeneration from 5 to 3 minutes but increase the cooldown for mettle to 3 minutes (up from 2). We will also introduce a premium attack protection that will prevent other players from attacking you for some time.

War Game (12.3.)
Last but not least the war in War Game will become real with some limitations on the depot and better loot. If you deposit cash, this won't happen instantly anymore but other players will still be able to steal it for the next 10 minutes. We've also increased the amount of cash stolen in PvP battles from 8% to 10%.

There won't be any changes to the old servers with these updates.


So those are the first special servers we will launch, if you have ideas and suggestions for future servers please let us know and post in the comments below! Smile

How does the Lobby work?
When you login to any of the games you won't notice any difference at first. When you navigate to the "Lobby" through the "More" menu you will find a selection of all current servers. There you can decide to start on a new server or switch the server if you already have an account. Your progress on the old server won't be lost, you can play on all servers simultaneously.

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  Bug?
Posted by: PoLLuX - 02-20-2019, 11:58 AM - Forum: Support & Bug Reports - Replies (3)

     

Did this is a bug? 

I was attacked by a "kpuk!" player. It is written that he stole 0 thalers and reduced morale. In this case, the money I had was not in the bank, and their number did not decrease. Since the screenshot, this situation has been repeated twice.

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  cannot enter the game
Posted by: PoLLuX - 02-14-2019, 10:14 AM - Forum: Support & Bug Reports - Replies (2)

Hello! Have a good time. Start to play SteamPunk game. Рlayed a few days under the nickname AlHenA. And yesterday, during the game, the connection was lost and I still cannot enter the game, write "try again later". I enter the war game without any problems. A friend calmly plays SteamPunk, but I can't enter. I restarted the game and the phone, cleaned the game data - it did not help. How to be?

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  Cheater reset their application data - do something about it
Posted by: fyre - 02-06-2019, 10:56 AM - Forum: Community - Replies (4)

Hello

In order to get more teeth from the bots, cheaters regularly reset their application data which has for effect to have a War Path with bots that are loaded with teeth and also a new random price matrix.

Something should be done about it.
Suggestions:
- Reset all the bots to 0 teeth when the app is reset;
- Reset the random price list to an not so interesting scheme;
- Or, make sure that the original values are restored.

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  A Guide to Bug Reports & Support Requests
Posted by: Santorayo - 02-05-2019, 02:42 PM - Forum: Support & Bug Reports - No Replies

Before Posting

- Gather any information you can about the problem like when it appeared and what you were doing before that.
- If possible, take screenshots of the problem and any related messages.
- Restart the App and check if the Problem ist still there.
- Use the search function to see if your problem has already been discussed.


When creating a new thread

- Please use [support] or [bug] in the Thread title followed by a short description of your problem.
- Follow the template found in the second part of this post. The information requested there will help us identify and solve your problem quickly, even if it may seem unrelated to your problem.
- Describe your problem as detailed as possible, including the steps that lead to the problem.
- Attach any screenshots you took.
- Give any additional information that you think could be relevant.


Closed? / Archived?

Bugs and Support Requests will be closed after all relevant information has been aquired and the problem has been transfered to our internal task tracker. If possible we will inform you after the problem has been solved.

From time to time we will archive closed reports. These will be moved to a different section of the forum, so they can still be found with the search function.




Template


Detailed problem description: *Break down what the problem is, when it happened and what would be the expected behavior. If possible describe what you were doing before the problem occurred.*
Steps to reproduce: *If you can reproduce the problem, please add a description how. This helps us find the problem faster.*

Device: *What device did you use when the error occurred? Be as precise as possible. Example: "htc one m9"*
Operating system: *Which OS Version does your device use? Example: "Android 6.0"*
Game Language: *In which language are you playing the game?*

Additional information: *Anything else you think might help us resolve the issue*

[Attachments: *Screenshots or any other related files*]

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  [Event] New server with special highscore
Posted by: Santorayo - 02-01-2019, 11:20 AM - Forum: Community - No Replies

We start a new server for Mafia Game on the 6th of Februrary at about 2pm CEST.
You can start playing on that server by entering the Lobby in the More-Menu. (You will need the newest app version to enter the Lobby.)

The first round of the highscore on that server will be very special. It will last for 4 weeks and there will be up to 1.000 players per league. Also the prizes are increased significantly. **

If you win chips in the Top-League during the first season, the same amount will be credited to your account on the primary server. ("Las Vegas") *

May Lady Luck smile upon you!

*Only chips won from the first highscore season will be copied, bought chips and chips from other sources are excluded. It can take up to 5 working days for the copying process to complete. You can keep playing on the second server and use the chips you've won normally. Chips won in a lower leagues or later seasons won't be copied to your main account. Players that violate the rules or show other manipulative behavior will be excluded or their accounts suspended.

**
[Image: attachment.php?aid=132]



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